# The support guidelines

- At first, see [Wiki](https://github.com/gitbucket/gitbucket/wiki) and check issues whether there is a same question or request in the past.
- If you can't find same question and report, send it to [gitter room](https://gitter.im/gitbucket/gitbucket) before raising an issue.
- Write issues in English if it's possible. It enables many of contributors to help you.